It is always a happy thing whenever you receive a good compliment from your customer. Today we are so happy to receive an email from one of our customer from United Kingdom. She is happy with our services and she even shared with us the pictures she took with the Totoro figurines she ordered from us few months back.
In April 2011, we received an inquiry from a customer - Jo in UK. She would like us to make a Totoro bride, bridegroom and the cat bus as her wedding cake topper. July 2011 is the month of her wedding. That was the day where these figurines will be displayed on her wedding cake. We are glad to hear from her that they received a lot of compliments from her guests. We are definitely happy too! :)
" The wedding seems to be a distant memory - I got married in July.
Thank you very much for your hard work in making/creating our wedding cake toppers. We had a lovely day. We had lots of compliments from our guests. A lot of people thought they were edible and asked if they could take the figures home (which I was definitely not going to let them do).
Intially, I was concerned and you are located on the other side of the world and that there's only so much you can say in emails. In addition, I was taking a risk and you were reasonable with your prices (including P&P) for the customised items compared to the UK.
You were very professional and understanding of what I was looking for and extremely happy with the result. You were very efficient with your communication and answered your queries in a friendly manner.
I would definitely recommend you and hope to use you on another occasion.
Enjoy viewing the attached pictures for your portofolio.
You were very professional and understanding of what I was looking for and extremely happy with the result. You were very efficient with your communication and answered your queries in a friendly manner.
I would definitely recommend you and hope to use you on another occasion.
Enjoy viewing the attached pictures for your portofolio.
Kind regards,
Jo "
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